Strato Error Logfiles

[saki]

Hallo,
seit heute geht mein Shop ganz langsam obwohl nichts gemacht worden ist.

Shopname ist: www.ms-dream-shop.de

Ich bekomme diese Fehler beim Strato Error Logfiles.

18.01.2017 05:59:18 ms-dream-shop.com [client 188.138....] PHP Fatal error:  Cannot redeclare class LogEvent in /mnt/web012/a3/64/52601464/htdocs/system/core/logging/LogEvent.inc.php on line 12
18.01.2017 06:25:17 ms-dream-shop.com [client 93.159......] PHP Fatal error:  Cannot redeclare class LogEvent in /mnt/web012/a3/64/52601464/htdocs/system/core/logging/LogEvent.inc.php on line 12
18.01.2017 09:57:46 ms-dream-shop.com [client 169.56......] PHP Fatal error:  Cannot redeclare class LogEvent in /mnt/web012/a3/64/52601464/htdocs/system/core/logging/LogEvent.inc.php on line 12
18.01.2017 14:22:04 ms-dream-shop.com [client 95.61.....] PHP Fatal error:  Cannot redeclare class LogEvent in /mnt/web012/a3/64/52601464/htdocs/system/core/logging/LogEvent.inc.php on line 12
18.01.2017 16:08:26 ms-dream-shop.de [client 163.172......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/product_info.php" aborted: no response after 123 sec (idle timeout 120 sec)
18.01.2017 19:07:21 ms-dream-shop.de [client 134.3.....] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: incomplete headers (0 bytes) received from server after 40 sec
18.01.2017 19:07:21 ms-dream-shop.de [client 134.3.....] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/admin/admin.php" aborted: incomplete headers (0 bytes) received from server after 36 sec, referer: http://www.ms-dream-shop.de/admin/start.php?v3.1.3.1
18.01.2017 19:10:08 ms-dream-shop.de [client 134.3......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/admin/admin.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/admin/admin.php?do=OrdersOverview
18.01.2017 19:11:17 ms-dream-shop.de [client 134.3.....] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/admin/admin.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/admin/admin.php?do=OrdersOverview
18.01.2017 19:17:52 ms-dream-shop.de [client 134.3.......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/admin/orders.php" aborted: incomplete headers (0 bytes) received from server after 49 sec, referer: http://www.ms-dream-shop.de/admin/admin.php?do=OrdersOverview&page=4
18.01.2017 19:17:52 ms-dream-shop.de [client 134.3.....] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: incomplete headers (0 bytes) received from server after 71 sec
18.01.2017 19:25:04 ms-dream-shop.de [client 134.3.....] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/request_port.php" aborted: no response after 126 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/
18.01.2017 19:27:20 ms-dream-shop.de [client 134.3......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/shop.php" aborted: incomplete headers (0 bytes) received from server after 23 sec, referer: http://www.ms-dream-shop.de/info/Cookies.html
18.01.2017 19:32:45 ms-dream-shop.de [client 92.203.....] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/product_info.php" aborted: incomplete headers (0 bytes) received from server after 51 sec
18.01.2017 19:41:51 ms-dream-shop.de [client 134.3.....] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/gm_javascript.js.php" aborted: incomplete headers (0 bytes) received from server after 28 sec, referer: http://www.ms-dream-shop.de/index.php
18.01.2017 19:41:53 ms-dream-shop.de [client 134.3.....] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: incomplete headers (0 bytes) received from server after 28 sec, referer: http://www.ms-dream-shop.de/index.php
18.01.2017 19:51:27 ms-dream-shop.de [client 134.3......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/shop.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/index.php
18.01.2017 20:00:23 ms-dream-shop.de [client 88.117........] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/gm_javascript.js.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/RECEIVER---ZUBEHOeR/DREAMBOX-ERSATZTEILE/DMM-8000-HD/Grautec-Buntes-Display-Kit-fuer-Dreambox-8000.html
18.01.2017 20:05:37 ms-dream-shop.de [client 134.3.......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/admin/admin.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/admin/admin.php?do=OrdersOverview
18.01.2017 20:06:06 ms-dream-shop.de [client 134.3......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/admin/admin.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/admin/admin.php?do=OrdersOverview
18.01.2017 20:07:27 ms-dream-shop.de [client 134.3.......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/admin/admin.php" aborted: incomplete headers (0 bytes) received from server after 75 sec, referer: http://www.ms-dream-shop.de/admin/admin.php?do=OrdersOverview&page=2
18.01.2017 20:09:00 ms-dream-shop.de [client 134.3.......] (32)Broken pipe: FastCGI: comm with server "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: write failed, referer: http://www.ms-dream-shop.de/admin/admin.php?do=OrdersOverview&page=2
18.01.2017 20:09:00 ms-dream-shop.de [client 134.3.......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: incomplete headers (0 bytes) received from server after 6 sec, referer: http://www.ms-dream-shop.de/admin/admin.php?do=OrdersOverview&page=2
18.01.2017 20:12:32 ms-dream-shop.de [client 134.3......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: no response after 123 sec (idle timeout 120 sec)
18.01.2017 20:12:51 ms-dream-shop.de [client 88.217........] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/product_info.php" aborted: no response after 123 sec (idle timeout 120 sec)
18.01.2017 20:17:46 ms-dream-shop.de [client 134.3......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/request_port.php" aborted: incomplete headers (0 bytes) received from server after 42 sec, referer: http://www.ms-dream-shop.de/index.php
18.01.2017 20:17:56 ms-dream-shop.de [client 134.3.........] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/request_port.php" aborted: incomplete headers (0 bytes) received from server after 52 sec, referer: http://www.ms-dream-shop.de/index.php
18.01.2017 20:17:56 ms-dream-shop.de [client 134.3......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/request_port.php" aborted: incomplete headers (0 bytes) received from server after 36 sec, referer: http://www.ms-dream-shop.de/index.php
18.01.2017 20:23:24 ms-dream-shop.de [client 134.3.......] PHP Fatal error:  require_once(): Failed opening required '/mnt/webh/b1/64/52601464/htdocs/admin/includes/gm/classes/GMOpenSearch.php' (include_path='.:/opt/RZphp56/includes') in /mnt/web012/a3/64/52601464/htdocs/includes/application_top.php on line 234, referer: http://www.ms-dream-shop.de/index.php
18.01.2017 20:23:24 ms-dream-shop.de [client 134.3.......] PHP Fatal error:  require_once(): Failed opening required '/mnt/webh/b1/64/52601464/htdocs/admin/includes/gm/classes/GMOpenSearch.php' (include_path='.:/opt/RZphp56/includes') in /mnt/web012/a3/64/52601464/htdocs/includes/application_top_main.php on line 226, referer: http://www.ms-dream-shop.de/index.php
18.01.2017 20:23:30 ms-dream-shop.de [client 134.3......] PHP Fatal error:  require_once(): Failed opening required '/mnt/webh/b1/64/52601464/htdocs/admin/includes/gm/classes/GMOpenSearch.php' (include_path='.:/opt/RZphp56/includes') in /mnt/web012/a3/64/52601464/htdocs/includes/application_top.php on line 234
18.01.2017 20:23:30 ms-dream-shop.de [client 134.3.......] PHP Fatal error:  require_once(): Failed opening required '/mnt/webh/b1/64/52601464/htdocs/admin/includes/gm/classes/GMOpenSearch.php' (include_path='.:/opt/RZphp56/includes') in /mnt/web012/a3/64/52601464/htdocs/includes/application_top.php on line 234
18.01.2017 20:23:31 ms-dream-shop.de [client 134.3.......] PHP Fatal error:  require_once(): Failed opening required '/mnt/webh/b1/64/52601464/htdocs/admin/includes/gm/classes/GMOpenSearch.php' (include_path='.:/opt/RZphp56/includes') in /mnt/web012/a3/64/52601464/htdocs/includes/application_top_main.php on line 226, referer: http://www.ms-dream-shop.de/index.php
18.01.2017 20:26:24 ms-dream-shop.de [client 134.3.......] PHP Fatal error:  require_once(): Failed opening required '/mnt/webh/b1/64/52601464/htdocs/admin/includes/gm/classes/GMOpenSearch.php' (include_path='.:/opt/RZphp56/includes') in /mnt/web012/a3/64/52601464/htdocs/includes/application_top.php on line 234
18.01.2017 20:27:43 ms-dream-shop.de [client 134.3.......] PHP Fatal error:  require_once(): Failed opening required '/mnt/webh/b1/64/52601464/htdocs/admin/includes/gm/classes/GMOpenSearch.php' (include_path='.:/opt/RZphp56/includes') in /mnt/web012/a3/64/52601464/htdocs/includes/application_top.php on line 234
18.01.2017 20:33:23 ms-dream-shop.de [client 134.3......] PHP Warning:  LogEvent::init_class_properties(): Property access is not allowed yet in /mnt/web012/a3/64/52601464/htdocs/system/core/logging/LogEvent.inc.php on line 370, referer: http://www.ms-dream-shop.de/index.php
18.01.2017 20:37:47 ms-dream-shop.de [client 134.3.......] PHP Fatal error:  Class 'AssetCollection' not found in /mnt/web012/a3/64/52601464/htdocs/system/core/MainFactory.inc.php(292) : eval()'d code on line 1, referer: http://www.ms-dream-shop.de/
18.01.2017 20:46:00 ms-dream-shop.de [client 134.3.......] PHP Fatal error:  Class 'NonEmptyStringType' not found in /mnt/web012/a3/64/52601464/htdocs/GXMainComponents/Services/Core/Product/Factories/ProductServiceFactory.inc.php on line 132, referer: http://www.ms-dream-shop.de/
18.01.2017 20:49:31 ms-dream-shop.de [client 79.110........] PHP Fatal error:  require_once(): Failed opening required '/mnt/webh/b1/64/52601464/htdocs/admin/includes/gm/classes/GMOpenSearch.php' (include_path='.:/opt/RZphp56/includes') in /mnt/web012/a3/64/52601464/htdocs/includes/application_top.php on line 234
18.01.2017 20:56:50 ms-dream-shop.de [client 134.3.....] PHP Fatal error:  require_once(): Failed opening required '/mnt/webh/b1/64/52601464/htdocs/admin/includes/gm/classes/GMOpenSearch.php' (include_path='.:/opt/RZphp56/includes') in /mnt/web012/a3/64/52601464/htdocs/includes/application_top_main.php on line 226, referer: http://www.ms-dream-shop.de/
18.01.2017 20:57:10 ms-dream-shop.de [client 163.172.......] PHP Fatal error:  require_once(): Failed opening required '/mnt/webh/b1/64/52601464/htdocs/admin/includes/gm/classes/GMOpenSearch.php' (include_path='.:/opt/RZphp56/includes') in /mnt/web012/a3/64/52601464/htdocs/includes/application_top.php on line 234
18.01.2017 21:05:46 ms-dream-shop.de [client 134.3......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/
18.01.2017 21:05:46 ms-dream-shop.de [client 134.3.......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/
18.01.2017 21:05:46 ms-dream-shop.de [client 134.3........] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/
18.01.2017 21:05:46 ms-dream-shop.de [client 134.3........] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/
18.01.2017 21:05:51 ms-dream-shop.de [client 134.3........] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/
18.01.2017 21:05:53 ms-dream-shop.de [client 134.3........] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/
18.01.2017 21:05:57 ms-dream-shop.de [client 134.3........] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/
18.01.2017 21:06:10 ms-dream-shop.de [client 134.3........] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/request_port.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/
18.01.2017 21:06:53 ms-dream-shop.de [client 134.3.......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/request_port.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: http://www.ms-dream-shop.de/
18.01.2017 21:07:54 ms-dream-shop.de [client 134.3.......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: no response after 123 sec (idle timeout 120 sec)
18.01.2017 21:08:25 ms-dream-shop.de [client 134.3........] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: no response after 123 sec (idle timeout 120 sec)
18.01.2017 21:10:29 ms-dream-shop.de [client 134.3.......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: no response after 123 sec (idle timeout 120 sec)
18.01.2017 21:10:29 ms-dream-shop.de [client 134.3......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: no response after 123 sec (idle timeout 120 sec)
18.01.2017 21:13:38 ms-dream-shop.de [client 85.216.......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: incomplete headers (0 bytes) received from server after 28 sec, referer: https://www.google.de/
18.01.2017 21:13:38 ms-dream-shop.de [client 134.3........] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: incomplete headers (0 bytes) received from server after 35 sec, referer: http://www.ms-dream-shop.de/
18.01.2017 21:13:38 ms-dream-shop.de [client 85.216.........] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: incomplete headers (0 bytes) received from server after 47 sec, referer: https://www.google.de/
18.01.2017 21:13:38 ms-dream-shop.de [client 85.216.........] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: incomplete headers (0 bytes) received from server after 47 sec, referer: https://www.google.de/
18.01.2017 21:18:38 ms-dream-shop.de [client 85.216..] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: incomplete headers (0 bytes) received from server after 32 sec, referer: https://www.google.de/
18.01.2017 21:18:38 ms-dream-shop.de [client 136.243......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: incomplete headers (0 bytes) received from server after 101 sec
18.01.2017 21:21:32 ms-dream-shop.de [client 134.3.........] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/admin/start.php" aborted: incomplete headers (0 bytes) received from server after 119 sec
18.01.2017 21:24:30 ms-dream-shop.de [client 85.216.......] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: no response after 123 sec (idle timeout 120 sec), referer: https://www.google.de/
18.01.2017 21:26:52 ms-dream-shop.de [client 134.3...........] PHP Fatal error:  Uncaught  --> Smarty: unable to write file /mnt/webh/b1/64/52601464/htdocs/templates_c/068e61e28e4976601da475635cadbb102da5008e.file.menu_guestbook.xml.php <-- 
18.01.2017 21:26:52 ms-dream-shop.de [client 134.3........] thrown in /mnt/web012/a3/64/52601464/htdocs/includes/classes/Smarty/sysplugins/smarty_internal_write_file.php on line 74
18.01.2017 21:27:26 ms-dream-shop.de [client 134.3........] PHP Warning:  LogEvent::init_class_properties(): Property access is not allowed yet in /mnt/web012/a3/64/52601464/htdocs/system/core/logging/LogEvent.inc.php on line 370, referer: http://www.ms-dream-shop.de/admin/start.php?v3.1.3.1
18.01.2017 21:31:41 ms-dream-shop.de [client 2003:6c:cd00::] FastCGI: "/home/strato/http/fastcgi/rid/14/64/52601464/htdocs/index.php" aborted: incomplete headers (0 bytes) received from server after 25 sec, referer: http://www.ms-dream-shop.de/

An was kann das liegen.

Bitte um Hilfe

[saki]

Hallo,
bitte um Hilfe mein shop läuft sehr schlecht dadurch.

Danke

[KlausK]

Mit dem File kann man nichts anfangen. Man sieht zwar die ewigen und abgebrochenen Ladezeiten. Aber echte Rückschlüsse kann man daraus auch nicht ziehen. Zumal das Log ja nur die Probleme der Besucher zeigt.

Allerdings habe ich gerade in deinem Shop gestöbert und wollte eine Testbestellung tätigen. Just als ich das Konto anlegen und auf Fertigstellen klicken wollte ging der Shop in den Wartungsmodus.
Ich habe mir jedenfalls etliche Artikel angeschaut und konnte keine Probleme feststellen. Ladezeiten waren gefühlt normal. Firebug habe ich dann nicht mehr angeworfen.

Problematisch ist wiederum diese Tatsache

IP Address 81.169.145.88 - 90,332 other sites hosted on this server

Ich denke, da muss man nicht mehr viel zu sagen . . .

[KlausK]

Speziell zu diesem Fall habe ich die Info bekommen, dass am 19.01. die Hoster Strato und 1&1 kurzfristig interne Probleme gehabt haben könnten. Offenbar waren wohl mehrere Kunden betroffen.
Vielleicht hat United Internet gerade versucht die beiden zusammenzuschalten

[saki]

Mit dem File kann man nichts anfangen. Man sieht zwar die ewigen und abgebrochenen Ladezeiten. Aber echte Rückschlüsse kann man daraus auch nicht ziehen. Zumal das Log ja nur die Probleme der Besucher zeigt.

Allerdings habe ich gerade in deinem Shop gestöbert und wollte eine Testbestellung tätigen. Just als ich das Konto anlegen und auf Fertigstellen klicken wollte ging der Shop in den Wartungsmodus.
Ich habe mir jedenfalls etliche Artikel angeschaut und konnte keine Probleme feststellen. Ladezeiten waren gefühlt normal. Firebug habe ich dann nicht mehr angeworfen.

Problematisch ist wiederum diese Tatsache

Ich denke, da muss man nicht mehr viel zu sagen . . .

Hi,
ja danach ging der Shop wieder ich habe bei Strato angerufen und die Dame
meinte es liegt an meinem Shop und nicht an Strato.

was heisst das

Problematisch ist wiederum diese Tatsache
IP Address 81.169.145.88 - 90,332 other sites hosted on this server


Ich kenne mich nicht so gut aus.

Danke

[KlausK]

... es liegt an meinem Shop und nicht an Strato

Es sind ja immer die anderen, is doch klar

Meine Andeutung bedeutet im Grunde nur, dass man bei den Massenhostern mit den 08/15-Tarifen nunmal viele Nachteile ertragen muss!
Warum, wieso, weshalb, habe ich hier schon gefühlt tausend Mal erklärt.